19 Sep 2024 03:13 PM
My broadband has stopped working. The modem lights are on but the broadband light is red. Sky have said it is probably a cable problem but cannot provide an an engineer for 9 days. Is there any way of getting it repaired sooner as the Internet forms so much of our daily activity.
20 Sep 2024 09:40 AM
Posted by a Sky employeeHi @Zhenya
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
No problem. Browse or search to find help, or start a new discussion on Community.
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