@Tonybhoy81 check your hub as thunderstorms frequently cause routerscto fail if yours is dead ie no leds litat all then call Sky to get it swapped out.
If the power and wifi lights are green but the internet light is amber or not lit tge hub has lost connection to the cabinet and there maybe a local issue. The best way to check if Sky are aware of the problem is to usexa mobile connection and run the connection test in the My Sky app - ignore the result you see when the test loads as that is from the lastvroutine test click to test again - if Sky arecaware of an area fault it should tell you. If it doesntvcall Sky and reportvthe fault.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
