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Discussion topic: Leaving BT and exit fee

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This message was authored by: Shazbow

Leaving BT and exit fee

I recently read somewhere that sky would pay up to £200 in early exit fees if we moved to sky. Is this correct.
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This message was authored by: SKY1992bf

Re: Leaving BT and exit fee

Posted by a Superuser, not a Sky employee. Find out more

@Shazbow Once you have settled the bill with your previous provider first, This link explains how to apply for switch credit

https://www.sky.com/help/articles/switching-credit-offer?DCMP=dmc-skycom:na_switch_credit#M1014

Note switch credit is limited to £100 per service (service = tv or broadband)

the documents that need to be sent in pdf are a copy of your final bill clearly and separately identifying the termination charges and a copy of the statement showing it's been paid

 

note you must apply for the credit within 90 days of your sky service activation date 


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This message was authored by: JimM1

Re: Leaving BT and exit fee

@Shazbow That is correct and as per the link that @SKY1992bf has supplied for you to see, with all the rules etc for the covered and not covered etc.... Just bare it in mind you pay up front and claim it all back and hope that you are successful in doing so!

This message was authored by: caesarome

Re: Leaving BT and exit fee

Posted by a Superuser, not a Sky employee. Find out more

@SKY1992bf wrote:

Note switch credit is limited to £100 per service (service = tv or broadband)


@SKY1992bf 

It is up to £200 for Broadand and £100 for TV.

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This message was authored by: SKY1992bf

Re: Leaving BT and exit fee

Posted by a Superuser, not a Sky employee. Find out more

@caesarome wrote:

@SKY1992bf wrote:

Note switch credit is limited to £100 per service (service = tv or broadband)


@SKY1992bf 

It is up to £200 for Broadand and £100 for TV.


@caesarome  Oops thanks for the heads up, is that new or has it always been £200 for bb


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by: Daniel0210

Re: Leaving BT and exit fee

Posted by a Superuser, not a Sky employee. Find out more

@SKY1992bf 

Quite recent (edit ~ 12 November) as per the closed forum.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: SKY1992bf

Re: Leaving BT and exit fee

Posted by a Superuser, not a Sky employee. Find out more

@Daniel0210 wrote:

@SKY1992bf 

Quite recent (edit ~ 12 November) as per the closed forum.


@Daniel0210  Can't pm you, so asking here which one lounge or boardroom if the former can you tag me into it as I can't find it


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by: Daniel0210

Re: Leaving BT and exit fee

Posted by a Superuser, not a Sky employee. Find out more

@SKY1992bf 

Done. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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