Discussion topic: Leaving BT and exit fee
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Message posted on 26 Nov 2025 01:59 PM
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Leaving BT and exit fee
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Message posted on 26 Nov 2025 02:01 PM - last edited: 26 Nov 2025 02:06 PM
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Re: Leaving BT and exit fee
@Shazbow Once you have settled the bill with your previous provider first, This link explains how to apply for switch credit
https://www.sky.com/help/articles/switching-credit-offer?DCMP=dmc-skycom:na_switch_credit#M1014
Note switch credit is limited to £100 per service (service = tv or broadband)
the documents that need to be sent in pdf are a copy of your final bill clearly and separately identifying the termination charges and a copy of the statement showing it's been paid
note you must apply for the credit within 90 days of your sky service activation date
Message posted on 26 Nov 2025 03:00 PM
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Re: Leaving BT and exit fee
@Shazbow That is correct and as per the link that @SKY1992bf has supplied for you to see, with all the rules etc for the covered and not covered etc.... Just bare it in mind you pay up front and claim it all back and hope that you are successful in doing so!
Message posted on 26 Nov 2025 04:30 PM
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Re: Leaving BT and exit fee
@SKY1992bf wrote:
Note switch credit is limited to £100 per service (service = tv or broadband)
It is up to £200 for Broadand and £100 for TV.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 26 Nov 2025 04:35 PM - last edited: 26 Nov 2025 04:56 PM
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Re: Leaving BT and exit fee
@caesarome wrote:
@SKY1992bf wrote:Note switch credit is limited to £100 per service (service = tv or broadband)
It is up to £200 for Broadand and £100 for TV.
@caesarome Oops thanks for the heads up, is that new or has it always been £200 for bb
Message posted on 26 Nov 2025 04:36 PM - last edited: 26 Nov 2025 04:38 PM
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Re: Leaving BT and exit fee
Quite recent (edit ~ 12 November) as per the closed forum.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 26 Nov 2025 04:55 PM
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Re: Leaving BT and exit fee
@Daniel0210 wrote:Quite recent (edit ~ 12 November) as per the closed forum.
@Daniel0210 Can't pm you, so asking here which one lounge or boardroom if the former can you tag me into it as I can't find it
Message posted on 26 Nov 2025 05:41 PM
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Re: Leaving BT and exit fee
Done.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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