Landline and Broadband

[Pawpaw1]

Sky broadband and landline fault since 25 th November and it's now the 02 Dec 2024.

open reach engineeer checked the outside lines on the 28th November and confirmed a fault on the network but still no service.

[Greenfingers001]

Hi there @Pawpaw1 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks