Landline Number when upgrading to full fibre broadband

[JOHNN26]

Hi, I'm going to be upgrading my broadband to full fibre.

Before I order, can anyone tell me if I will keep the same landline number for calls, as I want to keep this number.

Do I need to tell Sky when I order or does my landline number automatically move over when full fibre is installed?

Thanks

[JimM1]

@JOHNN26 Everything should move lock stock and barrel to the FF connection, phone will plug into the back off the sky Hub if it is not already on it just now with a partial fibre connection!

Depending on the sky hub you have model wise you may get additional cable or a complete replacement sky Hub, minimum is the sky Broadband Hub for digital talk line! All the hubs are linked below, and should be the same even if for OR/CF supplied FF circuit!

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

[TimmyBGood]

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@JOHNN26 wrote:

Before I order, can anyone tell me if I will keep the same landline number for calls, as I want to keep this number.

Ofcom states that's the 'expectation' but it isn't necessarily guaranteed.

Do I need to tell Sky when I order or does my landline number automatically move over when full fibre is installed?

You need to make sure you express that wish, either verbally or in a tick-box if ordering online.

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