For the general-purpose number click on "Need more help" at the bottom of this page
https://www.sky.com/help/home.
If you have Sky Talk or Sky Mobile dial 150 for a free call to Sky.
If you are in the ROI set the flag at the bottom of the page accordingly.
When you call you will be asked if the call is to do with mobile say "No"
You will then be asked the nature of the call say " Technical "
You will be offered a text to the number you are calling on, say "Yes" and a text will be sent DO NOT hang up when it says to do so.
It will then ask "do you wish to hang up" say " No" you will then be put in the queue for an advisor.
I hope this helps.
Update - apparently there were issues yesterday.
Passing on the tips I have learned in over 24 years as a more than satisfied Sky customer.
