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Discussion topic: LOS light on Openreach box is red
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This message was authored by: Philip86
Message posted on ‎28 Feb 2025 09:23 PM
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LOS light on Openreach box is red
I've got no broadband. The router is unable to connect despite restarting etc but I can see the LOS light on the open reach box is red. I've also restarted this box a few times but it is still red.
What do I do next to fix it or how can I report it?
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on ‎28 Feb 2025 09:51 PM
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Re: LOS light on Openreach box is red
@Philip86 call Sky when their lines open in the morning as a LOS fault requires action by Openreach.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: Philip86
Message posted on ‎02 Mar 2025 02:58 PM
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Re: LOS light on Openreach box is red
Thank you!
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