LG ThinQ washer needs 2.4GHZ only

[tangledcookies]

Hi all

Had my LG ThinQ washer a while now and had no problems connecting it to the previous Sky router. I now have one of the bigger white hubs used for the Ultrafast BB but have lost access to the washer.

I have mobility issues so that was the reason I got this washer.

In the LG app it's saying it needs only 2.4

 

GHZ wifi. I know the hub automatically switches, but had the previous one split into 2 SSIDs. Is there any way I can get the washer to connect?

When I scan for Wifi connections, it's only picking up my printer.

TiA

[jamesn123]

@tangledcookies 

In the My Sky app under advanced WiFi settings you can disable the 5ghz radio temporarily.

[tangledcookies]

@jamesn123 have tried that but the washer still thinks it's on the network and "hasn't been used since May."

Is there any way of booting a device off the network without having to unplug it? It's under the worktop 😫

[Chrisee]

@tangledcookies you could try turning off your house mains for a few seconds if the washer's plug is inaccessible and there isnt a fused switch above the work surface.as there should be.

[tangledcookies]

Thanks but it's an old house.

[tangledcookies]

It's an old house lol