05 Apr 2024 10:31 AM
I've tested the broadband with the WiFi checker on my phone using the MySkyApp, and it appears to be working. The router and WiFi system has been reset, cold boot and issue persists.
Looked through the forums and there are others with the same issue, is this a failed update? Or did anyone have a hardware fault that had the hub replaced?
05 Apr 2024 11:43 AM
Posted by a Superuser, not a Sky employee. Find out more@JustSkyUser if a full reset of the hub doesnt restart the wifi your hub is faulty. To reset the hub press and hold in the reset pin until the power light flashes (release to soon and the hub just reboots). Sky will replace faulty hubs if asked.
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