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Discussion topic: LAN light on ONT keeps turning off

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This message was authored by: Medcatt

LAN light on ONT keeps turning off

LAN light on ONT keeps going off, its been like this since day one, if i wiggle the ethernet i can get it to connect but its intermittent

Ive tried 5 different ethernet cables now, 3 of which were brand new

Both ends securely click into the ONT and the broadband hub

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This message was authored by: JimM1

Re: LAN light on ONT keeps turning off

@Medcatt There is NO point in doing the wiggle, either the lan connection pins on the ONT or the sky Hub are out off allignment or not creating enough pressure on the pins to connect to the RJ45 Ethernet plug, trying umpteen cables is enough they cannot all be bad, try to report that to sky, they can request to OR for a replacement ONT and get that assigned correctly or send a new Hub for you to try! 

 

There can also possibly be a sky Hub issue so do not rule that out also!

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