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Discussion topic: Keep losing internet daily

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This message was authored by Manda+gg This message was authored by: Manda+gg

Keep losing internet daily

Our internet keep going down and it driving me potty we have use so much data in the last couple of months because the internet at home is not working or so slow we can down load. Any thing 

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This message was authored by GD1 This message was authored by: GD1

Re: Keep losing internet daily

Posted by a Superuser, not a Sky employee. Find out more

@Manda+gg   Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Manda+gg
Topic Author
This message was authored by Manda+gg This message was authored by: Manda+gg

Re: Keep losing internet daily

I want to speak to someone please how do I do this thanks 

Manda+gg
Topic Author
This message was authored by Manda+gg This message was authored by: Manda+gg

Re: Keep losing internet daily

Please I need to speak to some one I have a few questions thanks 

This message was authored by GD1 This message was authored by: GD1

Re: Keep losing internet daily

Posted by a Superuser, not a Sky employee. Find out more

@Manda+gg   You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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