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Discussion topic: Keep getting pixelated picture on the tv a d downloads are slow

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This message was authored by: Ace100

Keep getting pixelated picture on the tv a d downloads are slow

Pixelated pictures on my tv a d my step son can't 

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This message was authored by: Chrisee

Re: Keep getting pixelated picture on the tv a d downloads are slow

Posted by a Superuser, not a Sky employee. Find out more

@Ace100 Sounds like the dreaded poor wifi issue. Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources. 

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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