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This discussion topic has been answered Discussion topic: Just had Sky Fibre fitted and sent new router, what do I do with the old one?

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This message was authored by: George+Dragon

Just had Sky Fibre fitted and sent new router, what do I do with the old one?

Just had Sky Fibre fitted to replace previous Sky service.

 

I was sent new router, what do I do with the old one?  Am I supposed to send it back or dispose of it?

Thanks

Mike


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This message was authored by: caesarome Answer

Re: Just had Sky Fibre fitted and sent new router, what do I do with the old one?

Posted by a Superuser, not a Sky employee. Find out more

@George+Dragon 

You can return it to Sky as this link will help you to do this:

 

https://www.sky.com/help/articles/return-tv-broadband


Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: caesarome Answer

Re: Just had Sky Fibre fitted and sent new router, what do I do with the old one?

Posted by a Superuser, not a Sky employee. Find out more

@George+Dragon 

You can return it to Sky as this link will help you to do this:

 

https://www.sky.com/help/articles/return-tv-broadband


Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Did this answer not help you?

Reply