Ive had broadband fibre

[Dave+r55]

Ive just got sky broadband fibre, its been on a week, but we can't get incoming phone calls, called sky 6 times everytime get fobed of with  there's a outage problem it will be 11 days on Tuesday and if its not sorted goodbye sky, in all the calls all I get is someone is looking into it, utter rubbish.