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Discussion topic: Italy modem is getting orange light when there are many requests

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This message was authored by: JuanP

Message posted on ‎03 Aug 2024 09:34 PM

Italy modem is getting orange light when there are many requests

I live in Italy and for example when I'm on my cell phone watching something on Netflix and I click very quickly to pass 15 seconds the modem turns on the orange light and then comes back, if I continue to do this it goes back to orange.

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎04 Aug 2024 03:32 AM

Re: Italy modem is getting orange light when there are many requests

Posted by a Superuser, not a Sky employee. Find out more
@JuanP wrote:

I live in Italy 

@JuanP 

You're on the wrong forum. This is for customers of Sky UK in the UK and Republic of Ireland. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: GD1

Message posted on ‎04 Aug 2024 10:02 AM

Re: Italy modem is getting orange light when there are many requests

Posted by a Superuser, not a Sky employee. Find out more

@JuanP  You need to contact Sky Italia not Sky UK who don't operate in Italy.

 

https://assistenza.sky.it/

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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