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Discussion topic: Italy modem is getting orange light when there are many requests

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This message was authored by JuanP This message was authored by: JuanP

Italy modem is getting orange light when there are many requests

I live in Italy and for example when I'm on my cell phone watching something on Netflix and I click very quickly to pass 15 seconds the modem turns on the orange light and then comes back, if I continue to do this it goes back to orange.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Italy modem is getting orange light when there are many requests

Posted by a Superuser, not a Sky employee. Find out more

@JuanP wrote:

I live in Italy 


@JuanP 

You're on the wrong forum. This is for customers of Sky UK in the UK and Republic of Ireland. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by GD1 This message was authored by: GD1

Re: Italy modem is getting orange light when there are many requests

Posted by a Superuser, not a Sky employee. Find out more

@JuanP  You need to contact Sky Italia not Sky UK who don't operate in Italy.

 

https://assistenza.sky.it/

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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