Discussion topic: It appears there's been an issue with your order
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Message posted on 17 May 2025 03:06 PM
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It appears there's been an issue with your order
I was looking to get a contract with sky but after completing the order last night, I'm seeing
"It appears there's been an issue with your order"
when I click on the "action required for sky hub delivery.
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Message posted on 17 May 2025 03:13 PM
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Re: It appears there's been an issue with your order
Hi @KinKita have you recieved an email(s) with your contract documents and confirming your order?
Message posted on 17 May 2025 03:17 PM
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Re: It appears there's been an issue with your order
I've just received an email saying "thank you for choosing sky" but no contracts have been recieved in my emails unfortunately.
Message posted on
17 May 2025
03:20 PM
- last edited:
19 May 2025
11:22 AM
by
Nimbob
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Re: It appears there's been an issue with your order
@KinKita Okay, can you please follow the steps in the link below.
https://www.sky.com/help/articles/sky-broadband-talk-order-update
If you need more help you will have to call sky on [Removed]
Hope you get this sorted!
Moderator notes: Removed phone number
Message posted on 17 May 2025 04:38 PM
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Re: It appears there's been an issue with your order
All you can do is to call Sky if that error message is still there.
150 is the free number to use from a phone that has a Sky mobile sim in it otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
Try saying nothing when spoken to by the bot.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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