Issues with laptop connecting to sky pod

[Rob641]

Recently upgraded to gigafast and installed new hub, initial issues around coverage but installed sky pod which has resolved other than my sons laptop won't connect to pod only the hub and as he uses it some distance away from main hub is receiving poor connectivity. Everything else connects fine. 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147