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This message was authored by: Bazzaman27

Issues with Wi-Fi on iPad. Finds the Wi-Fi but will not connect

I can no longer use my iPad for emails., browser etc.

 


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This message was authored by: Chrisee Answer

Re: Issues with Wi-Fi on iPad. Finds the Wi-Fi but will not connect

Posted by a Superuser, not a Sky employee. Find out more

@Bazzaman27 I find the following works first tell the iPad to forget the Sky connection. Then power down the iPad by holding the  side button and ine of the volume buttons until the power slide shows on scren. Once shut down reboot the iPad and once fully rebooted add the connectioon again. Ifvthe second iPad is brought near the girst it should pick up the log-in details from the first one.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: caesarome

Re: Issues with Wi-Fi on iPad. Finds the Wi-Fi but will not connect

Posted by a Superuser, not a Sky employee. Find out more

@Bazzaman27 

Have you tried a reboot of your broadband hub at the mains,and also

your iPad, if that doesn't fix it what happens when you try to connect it ?

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This message was authored by: Bazzaman27

Re: Issues with Wi-Fi on iPad. Finds the Wi-Fi but will not connect

Tried that. Also Reset Network Settings still no joy

This message was authored by: JimM1

Re: Issues with Wi-Fi on iPad. Finds the Wi-Fi but will not connect

@Bazzaman27 Do you have other devices that are connected and working fine, and is this just a new condition that is on the iPad or has it never connected before!

This message was authored by: caesarome

Re: Issues with Wi-Fi on iPad. Finds the Wi-Fi but will not connect

Posted by a Superuser, not a Sky employee. Find out more

@caesarome wrote:

@Bazzaman27 

if that doesn't fix it what happens when you try to connect it ?


 

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This message was authored by: Bazzaman27

Re: Issues with Wi-Fi on iPad. Finds the Wi-Fi but will not connect

Other devices connected and are working

This message was authored by: JimM1

Re: Issues with Wi-Fi on iPad. Finds the Wi-Fi but will not connect

@Bazzaman27 Was a two part question!

This message was authored by: Chrisee Answer

Re: Issues with Wi-Fi on iPad. Finds the Wi-Fi but will not connect

Posted by a Superuser, not a Sky employee. Find out more

@Bazzaman27 I find the following works first tell the iPad to forget the Sky connection. Then power down the iPad by holding the  side button and ine of the volume buttons until the power slide shows on scren. Once shut down reboot the iPad and once fully rebooted add the connectioon again. Ifvthe second iPad is brought near the girst it should pick up the log-in details from the first one.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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