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Discussion topic: Issue internet connection to open prime and now on smart tv

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This message was authored by: Snowball1st

Message posted on ‎20 Aug 2024 06:03 PM

Issue internet connection to open prime and now on smart tv

Since we have had sky broadband we keep getting message that there is Internet connection issue when we are opening the prime and now app, we can open the netflix app and watch it with now issue. 

Can you please help with this issue.

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎20 Aug 2024 06:55 PM

Re: Issue internet connection to open prime and now on smart tv

Posted by a Superuser, not a Sky employee. Find out more

@Snowball1st  What speed does the network test within prime give you that you are getting from your router?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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