Discussion topic: Is broadband Down? As it’s not connected
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Message posted on 05 Sep 2024 12:58 AM
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Re: Is broadband Down? As it’s not connected
2 orange and 2 green lights .... nothing
Message posted on 05 Sep 2024 12:59 AM
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Re: Is broadband Down? As it’s not connected
Mine's down too. North London
Message posted on 05 Sep 2024 12:59 AM
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Re: Is broadband Down? As it’s not connected
It's working now (Bolton) If it's a system update they really need to be transparent and let people know. This would stop a lot of unnecessary upset!
Message posted on 05 Sep 2024 01:00 AM
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Re: Is broadband Down? As it’s not connected
I'm from Bolton but it is still down
Message posted on 05 Sep 2024 01:01 AM
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Re: Is broadband Down? As it’s not connected
Came back, then disconnected sgain. In Surrey.
Message posted on 05 Sep 2024 01:04 AM
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Re: Is broadband Down? As it’s not connected
Did you reset anything?
Message posted on 05 Sep 2024 01:04 AM
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Re: Is broadband Down? As it’s not connected
West Sussex, same thing happened to me same time Monday night/Tuesday morning. Called sky had an open reach engineer out today who did every check possible and no issues. Same red light on LOS as everyone else.
Also when I try and log in to my sky I get message saying they are doing maintenance.
Have never had this before and been with sky ages.
Message posted on 05 Sep 2024 01:07 AM
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Re: Is broadband Down? As it’s not connected
Nope. Just tried the 'Test my connection' on Sky's help page, which just gives the message 'Apolodies. We're currently updating our systems. Come back later'
if this is s planned update they should do it at 3-4am, when mostly all are offline and asleep!
Message posted on 05 Sep 2024 01:10 AM
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Re: Is broadband Down? As it’s not connected
Still nothing
Message posted on 05 Sep 2024 01:10 AM
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Re: Is broadband Down? As it’s not connected
@Tele I agree. Although I'm surprised that only a few people are experiencing these issues. Very odd
Message posted on 05 Sep 2024 01:11 AM
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Re: Is broadband Down? As it’s not connected
I'm in BL3 Bolton and it's still down 🙃
Message posted on 05 Sep 2024 01:15 AM
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Re: Is broadband Down? As it’s not connected
Same in Worthing, West Sussex.
happened Monday Night/Tuesday morning as well. Seems to be a maintenance / update issue.
have been with Sky over 10 Germans and now on the fibre and have never had this issue before.
they need to get it fixed!
Message posted on 05 Sep 2024 01:19 AM
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Re: Is broadband Down? As it’s not connected
Mines down, in Liverpool .
Message posted on 05 Sep 2024 01:20 AM
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Re: Is broadband Down? As it’s not connected
Have you tried this link?
https://www.sky.com/help/servicestatus/broadband-and-talk
It says "no known issues" when I enter my phone number. But there's definitely an issue with my phone and broadband.
Message posted on 05 Sep 2024 01:22 AM
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Re: Is broadband Down? As it’s not connected
I am having the same issues in the bolton area what about you
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