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Discussion topic: Is broadband Down? As it’s not connected

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This message was authored by Mmmmmmmzda This message was authored by: Mmmmmmmzda

Re: Is broadband Down? As it’s not connected

2 orange and 2 green lights .... nothing 

This message was authored by Vit3 This message was authored by: Vit3

Re: Is broadband Down? As it’s not connected

Mine's down too. North London 

This message was authored by tM121 This message was authored by: tM121

Re: Is broadband Down? As it’s not connected

It's working now (Bolton) If it's a system update they really need to be transparent and let people know. This would stop a lot of unnecessary upset! 

This message was authored by Mmmmmmmzda This message was authored by: Mmmmmmmzda

Re: Is broadband Down? As it’s not connected

I'm from Bolton but it is still down

This message was authored by Tele This message was authored by: Tele

Re: Is broadband Down? As it’s not connected

Came back, then disconnected sgain. In Surrey.

This message was authored by Vit3 This message was authored by: Vit3

Re: Is broadband Down? As it’s not connected

Did you reset anything?

This message was authored by Tabilock This message was authored by: Tabilock

Re: Is broadband Down? As it’s not connected

West Sussex, same thing happened to me same time Monday night/Tuesday morning. Called sky had an open reach engineer out today who did every check possible and no issues. Same red light on LOS as everyone else. 

 

Also when I try and log in to my sky I get message saying they are doing maintenance.

 

Have never had this before and been with sky ages. 

This message was authored by Tele This message was authored by: Tele

Re: Is broadband Down? As it’s not connected

Nope. Just tried the 'Test my connection' on Sky's help page, which just gives the message 'Apolodies. We're currently updating our systems. Come back later'

 

if this is s planned update they should do it at 3-4am, when mostly all are offline and asleep!

This message was authored by Mmmmmmmzda This message was authored by: Mmmmmmmzda

Re: Is broadband Down? As it’s not connected

Still nothing

This message was authored by Vit3 This message was authored by: Vit3

Re: Is broadband Down? As it’s not connected

@Tele I agree. Although I'm surprised that only a few people are experiencing these issues. Very odd

This message was authored by Kay296 This message was authored by: Kay296

Re: Is broadband Down? As it’s not connected

I'm in BL3 Bolton and it's still down 🙃

This message was authored by Abbdul This message was authored by: Abbdul

Re: Is broadband Down? As it’s not connected

Same in Worthing, West Sussex.

happened Monday Night/Tuesday morning as well. Seems to be a maintenance / update issue.

have been with Sky over 10 Germans and now on the fibre and have never had this issue before.

 

they need to get it fixed!

This message was authored by LindyLoopy56 This message was authored by: LindyLoopy56

Re: Is broadband Down? As it’s not connected

Mines down,  in Liverpool  .

This message was authored by Vit3 This message was authored by: Vit3

Re: Is broadband Down? As it’s not connected

Have you tried this link? 

https://www.sky.com/help/servicestatus/broadband-and-talk

It says "no known issues" when I enter my phone number. But there's definitely an issue with my phone and broadband.

This message was authored by Danny771 This message was authored by: Danny771

Re: Is broadband Down? As it’s not connected

I am having the same issues in the bolton area what about you

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