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This discussion topic has been answered Discussion topic: Is SKY Customer Services the world's worst

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This message was authored by: ewobwomco

Is SKY Customer Services the world's worst

I have been sent a new hub, for which I am grateful, however I am warned that I must not install it before the activation date. Said date cannot be found anywhere, certainly not where SKY say it should be. I am just a bit weary of games like "Hunt the vital information"


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This message was authored by: Chrisee Answer

Re: Is SKY Customer Services the world's worst

Posted by a Superuser, not a Sky employee. Find out more

@ewobwomco frequent question while the packaging has thst warning it only applies for new installs you can swap the unit over whenever you want.

 

Answer to the question in the title to your thread no not in my experience I havechad far worse from other companies I deal with. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: Chrisee Answer

Re: Is SKY Customer Services the world's worst

Posted by a Superuser, not a Sky employee. Find out more

@ewobwomco frequent question while the packaging has thst warning it only applies for new installs you can swap the unit over whenever you want.

 

Answer to the question in the title to your thread no not in my experience I havechad far worse from other companies I deal with. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: ewobwomco

Re: Is SKY Customer Services the world's worst

Many thanks for the reply - all is clear now. 

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