Irregular connect. Escalation of ongoing issues

[NickB0009]

I have been on hold for 40 minutes!

this is an escalation from my previous fault reported a few weeks ago. I received a text to say the fault was fixed - this was never the case. 
our connection is in and out. We need to hotspot to work from home. 
I am still on hold. 

[NickB0009]

I have provided the information. I also previously sent pictures 

[Daniel0210]

@NickB0009 
In case you aren’t aware we are mainly fellow customers on here trying to help other customers and you’re not contacting Sky Customer Services by posting on the forum.

As these are your first posts we don't know enough to comment on your issue.