0

Discussion topic: Iphone14 WiFi drop in/out

Reply
Avatar for Bofinn
Level 1 icon
What's this?
This message was authored by: Bofinn

Message posted on ‎26 Aug 2024 10:29 AM

Iphone14 WiFi drop in/out

I recently switched my broadband to SKY, have a white MaxHub but when I connected my iPhone 14 the WiFi signal keeps dropping in and out. My family have several other iPhones, iPad but none seem to be experiencing the same issue. I have no such problem with other WiFi routers I connect to and did not have this issue with my BT router. Any help much appreciated.

Report post
Post 1 of 3
312 Views
0 Likes
Reply
Reply

All Replies

Avatar for Chrisee
Level 16 icon
What's this?
Superuser
This message was authored by: Chrisee

Message posted on ‎26 Aug 2024 10:56 AM

Re: Iphone14 WiFi drop in/out

Posted by a Superuser, not a Sky employee. Find out more

@Bofinn the setting on the iPhone that can cause this behavour is WiFi assist which switches the phone to use mobile data if that is faster than wifi. Try turning that off it is buried near the bottom of the Mobile Data settings. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 2 of 3
299 Views
Reply
Avatar for TimmyBGood
Level 16 icon
What's this?
Superuser
This message was authored by: TimmyBGood

Message posted on ‎26 Aug 2024 10:59 AM - last edited: ‎26 Aug 2024 11:10 AM

Re: Iphone14 WiFi drop in/out

Posted by a Superuser, not a Sky employee. Find out more

 

https://support.apple.com/en-us/102228 

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 3 of 3
297 Views
Reply
Reply