Ipad saying upgrade your subscription but i have full subscription

[Gary581]

Says sorry something went wrong to watch this content please upgrade your subscription head to tv tab in mysky app to review your account or visit sky .com/hub/tv done this still wont let me watch i just upgraded the new app for ipad

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147