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Discussion topic: Internet

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nataliex90
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This message was authored by nataliex90 This message was authored by: nataliex90

Internet

‎07 Aug 2023 12:08 PM

Trying to connect to the internet and it keeps coming up with connection dropped I tried troubleshooting it but it didn't work so my internet and sky isn't working 

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Highlinder
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Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet

‎07 Aug 2023 12:19 PM

Posted by a Superuser, not a Sky employee. Find out more

@nataliex90 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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