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Discussion topic: Internet

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This message was authored by Mahala This message was authored by: Mahala

Internet

 

I have had no internet for the past 2/3 days now. I've tried everything the sky app and website are telling me to do and now they have booked me a engineer but  it saying when they are coming. I am a mum of 4 that works so I need to know when I need to be home for this 


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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Internet

Posted by a Superuser, not a Sky employee. Find out more

@Mahala mostvengineers work remotely to diagnose faults if the system saw that a home visit was necessary it would have asked you to call in to sort that and agree a time..

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Internet

Posted by a Superuser, not a Sky employee. Find out more

@Mahala mostvengineers work remotely to diagnose faults if the system saw that a home visit was necessary it would have asked you to call in to sort that and agree a time..

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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