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Discussion topic: Internet very slow for the last 2 weeks

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This message was authored by AsanAblyamitov This message was authored by: AsanAblyamitov

Internet very slow for the last 2 weeks

My internet connection is very slow for the last 2 weeks. And im on a fastest tarrif possible. 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet very slow for the last 2 weeks

Posted by a Superuser, not a Sky employee. Find out more

@AsanAblyamitov Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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AsanAblyamitov
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This message was authored by AsanAblyamitov This message was authored by: AsanAblyamitov

Re: Internet very slow for the last 2 weeks

AsanAblyamitov_0-1717671039417.png

 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Internet very slow for the last 2 weeks

Posted by a Superuser, not a Sky employee. Find out more

@AsanAblyamitov 

Your stats suggest you are connected at the full 1gbps for your package. 

What speeds are you getting on an ethernet connected device?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
AsanAblyamitov
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This message was authored by AsanAblyamitov This message was authored by: AsanAblyamitov

Re: Internet very slow for the last 2 weeks

Thanks! I have only TV connected to Ethernet all other devices on WiFi. When I do speedtest just near to router i get max 350mbps instead of >600mbps. Maybe something wrong with wifi module of SKY router? Couple months ago everything was fine...

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Internet very slow for the last 2 weeks

Posted by a Superuser, not a Sky employee. Find out more

@AsanAblyamitov 

350mbps over WiFi is very good and you'll do well to get more than that. Note the 600mbps minimum speed is only valid over ethernet, not WiFi.

 

What exactly are you finding slow as if your getting 350mbps over WiFi everything should be loading very quickly?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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