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Discussion topic: Internet signal constantly dropping in last week. Connection showing as fine. How to contact sky ?

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This message was authored by Sophiadw This message was authored by: Sophiadw

Internet signal constantly dropping in last week. Connection showing as fine. How to contact sky ?

Internet and broadband constantly dropping in last week.  Connection showing as fine.  Checks all completed but problem persists.  How do I contact sky?  All routes seem to lead here.  Infuriating 

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This message was authored by Doc5907 This message was authored by: Doc5907

Re: Internet signal constantly dropping in last week. Connection showing as fine. How to contact sk

Posted by a Superuser, not a Sky employee. Find out more

@Sophiadw wrote:

Internet and broadband constantly dropping in last week.  Connection showing as fine.  Checks all completed but problem persists.  How do I contact sky?  All routes seem to lead here.  Infuriating 


@Sophiadw 

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number


Say 'technical' when prompted, stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

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Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
This message was authored by Aimeegat This message was authored by: Aimeegat

Re: Internet signal constantly dropping in last week. Connection showing as fine. How to contact sk

Same here! Have you had any luck finding out why?

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