20 Dec 2024 01:42 PM
Internet and broadband constantly dropping in last week. Connection showing as fine. Checks all completed but problem persists. How do I contact sky? All routes seem to lead here. Infuriating
20 Dec 2024 02:04 PM
Posted by a Superuser, not a Sky employee. Find out more
@Sophiadw wrote:Internet and broadband constantly dropping in last week. Connection showing as fine. Checks all completed but problem persists. How do I contact sky? All routes seem to lead here. Infuriating
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
Say 'technical' when prompted, stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
20 Dec 2024 02:49 PM
Same here! Have you had any luck finding out why?
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