@Donna1804 assume you are talking about the service checker in the My Sky app which cznnot pick up line loss immeadiatly. If the app is not telling you Sky already know of an issue affecting your line give them a call to report it so thry can grt it fixed.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
