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Discussion topic: Internet poor in my bedroom

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This message was authored by: Sy123456789

Internet poor in my bedroom

Its only running at 80.1 mbps it should be running much faster then that
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This message was authored by: TimmyBGood

Re: Internet poor in my bedroom

Posted by a Superuser, not a Sky employee. Find out more

@Sy123456789 

 

Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all. 

 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: 2muchTV

Re: Internet poor in my bedroom


@Sy123456789 wrote:
Its only running at 80.1 mbps it should be running much faster then that

What speeds are recorded at the hub? 

Does the speed at the hub match the speeds you have subscribed for?

WiFi speeds always degrade the further away from the hub a device is connecting from plus whatever is blocking signal eg walls.

WiFi speeds are nearly always slower than  ethernet connections. 

While 80 may not be close to speed at the hub, is it sufficient for your current need in your bedroom?

I lose at least a third of my 900 down speed in my home office on the 1st floor from the hub using an expensive wireless backhaul mesh system. No complaints though as it is more than sufficient for WFH

 

 

Sky Stream £68.19 Signature + Sport + UHD + Netflix Premium (ending 11 Nov 2025)
Now TV Sports + Entertainment + Cinema + Ultra Boost @ £36 pm (till Feb 2026)
1000/115 FTTP (Aquiss) to Zyxel DX3301
3 x Asus XT9s + 2 x RT-AC58U V3 for WiFi (AP mode)
65" Samsung S92C OLED TV
C430 Samsung soundbar with subwoofer
6 other streaming TVs
43+ network connected devices
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This message was authored by: Sy123456789

Re: Internet poor in my bedroom

My speed 760 but my bed room only running 80 it used to run 300 but went down 

 

Thanks simon

This message was authored by: Chrisee

Re: Internet poor in my bedroom

Posted by a Superuser, not a Sky employee. Find out more

@Sy123456789 WiFi speeds can vary as what appears trivial like moving the hub or device a couple off feet can cause significant signal loss. Multipke source WiFi mesh networks can help and need not be expensive while Sky's WiFi Max is one option the guaranteed speed is only 25Mb/s in every room. Buying your own set up connecting that to the Sky hub by ethernet after disabling the hub's wifi means you can have decent speeds in every room up to 900Mb/s if you really want but be prepared for a sizeable cost be more realistic say 150Mb/s minimum and you can do it for around £100.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: 2muchTV

Re: Internet poor in my bedroom

 @Sy123456789 I wonder what happened for the speed to drop 🤔

As was suggested by @TimmyBGood you could try Sky's boosters.

A couple of ideas. 

I don't know if you can change the Wi-Fi signal channel on Sky routers. If you can that can be worth a try using a mobile app that monitors how congested WiFi channels are in your vicinity. I use WiFi Analyzer on my Android phone. 

Another suggestion is a DIY mesh system. You can keep the Sky Hub (turn off its WiFi) and run the mesh in Access Point (AP) mode. 

Here's a screenshot of my home network. 

I get 900/110 at the hub in the hallway. 

Nearest wireless mesh node on the same floor in a glass TV cabinet runs at 880/100 (measured using Apple TV & app connected with Ethernet) 

1st Floor  office speeds 600/100.

2nd floor at the top of the house using an old dual band router runs 400/90.

 

1000094320.jpg

 

 

 

Sky Stream £68.19 Signature + Sport + UHD + Netflix Premium (ending 11 Nov 2025)
Now TV Sports + Entertainment + Cinema + Ultra Boost @ £36 pm (till Feb 2026)
1000/115 FTTP (Aquiss) to Zyxel DX3301
3 x Asus XT9s + 2 x RT-AC58U V3 for WiFi (AP mode)
65" Samsung S92C OLED TV
C430 Samsung soundbar with subwoofer
6 other streaming TVs
43+ network connected devices
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This message was authored by: Sy123456789

Re: Internet poor in my bedroom

Hi i got a booster whats that app called where I can change my WiFi channel please 

 

This message was authored by: JimM1

Re: Internet poor in my bedroom

@Sy123456789 If everything you have is from sky, then you will have auto channel, no changing by you and power off leave 5 minutes back on and let the sky Hub take care off it if it can!

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