Internet not working at all lights on but no connection

[Leanne120]

Turn all off turned all devices off and on still no connection

[Chrisee]

@Leanne120 can your devices see the hub's wifi network? 

[Connor010]

I'm the same , lights , but wifi can't even be found to try to connect to it. But the test says everything is fine when it really isn't working. I'm on the new Max Hub

[Chrisee]

@Connor010 resetting the hub should sort the issue press and hold in the WPS button on thecright hand side until the led starts flashing rapidly green which takes up to 30 seconds tgen release. The hub willrestart and the SSID should show on your devices.

[JadeH1]

Thank you - this worked for me!