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Discussion topic: Internet keeps going off, orange light flashing, sky service tracker just keeps saying it's fine

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This message was authored by: Nikki4p

Message posted on ‎04 Sep 2024 04:39 PM

Internet keeps going off, orange light flashing, sky service tracker just keeps saying it's fine

Internet keeps going off, orange light flashing, sky service tracker just keeps saying it's fine
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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎04 Sep 2024 04:43 PM

Re: Internet keeps going off, orange light flashing, sky service tracker just keeps saying it's fine

Posted by a Superuser, not a Sky employee. Find out more

@Nikki4p 

 

Use mobile data performing the service checker test and if it comes back all good click the speed or lack off to perform an updated check 

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: noname123456

Message posted on ‎04 Sep 2024 05:38 PM

Re: Internet keeps going off, orange light flashing, sky service tracker just keeps saying it's fine

We have this issue. I reported it & the techie clearly doesn't look at these forums & blamed it on my router so are sending me a new one. Sky have now officially announced there's a fault but no ETA & a mess about setting up.the router again. Not impressed & tbh we'll prolly leave at the next renewal

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