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Discussion topic: Internet keeps going off, orange light flashing, sky service tracker just keeps saying it's fine

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This message was authored by Nikki4p This message was authored by: Nikki4p

Internet keeps going off, orange light flashing, sky service tracker just keeps saying it's fine

Internet keeps going off, orange light flashing, sky service tracker just keeps saying it's fine
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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Internet keeps going off, orange light flashing, sky service tracker just keeps saying it's fine

Posted by a Superuser, not a Sky employee. Find out more

@Nikki4p 

 

Use mobile data performing the service checker test and if it comes back all good click the speed or lack off to perform an updated check 

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by noname123456 This message was authored by: noname123456

Re: Internet keeps going off, orange light flashing, sky service tracker just keeps saying it's fine

We have this issue. I reported it & the techie clearly doesn't look at these forums & blamed it on my router so are sending me a new one. Sky have now officially announced there's a fault but no ETA & a mess about setting up.the router again. Not impressed & tbh we'll prolly leave at the next renewal

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