Discussion topic: Internet keeps going down but online system check says it’s fine

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Engineer came out yesterday and rest in the street but still keeps going down

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@Ashley2k black or white router from Sky?

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Black

@Ashley2k Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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@Ashley2k You have ti follow the directions to the end and you should see an image similar to the one at the top of the link provided.

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