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Discussion topic: Internet keeps going down but online system check says it’s fine

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This message was authored by Ashley2k This message was authored by: Ashley2k

Internet keeps going down but online system check says it’s fine

Engineer came out yesterday and rest in the street but still keeps going down 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet keeps going down but online system check says it’s fine

Posted by a Superuser, not a Sky employee. Find out more

@Ashley2k  black or white router from Sky?

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Ashley2k
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This message was authored by Ashley2k This message was authored by: Ashley2k

Re: Internet keeps going down but online system check says it’s fine

Black 

This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet keeps going down but online system check says it’s fine

Posted by a Superuser, not a Sky employee. Find out more

@Ashley2k Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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Ashley2k
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This message was authored by Ashley2k This message was authored by: Ashley2k

Re: Internet keeps going down but online system check says it’s fine

IMG_5842.png

This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet keeps going down but online system check says it’s fine

Posted by a Superuser, not a Sky employee. Find out more

@Ashley2k  You have ti follow the directions to the end and you should see an image similar to the one at the top of the link provided.

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