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Discussion topic: Internet keeps dropping , when we do get it the speed is slow also the tv keeps cutting out

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This message was authored by: Kitching51

Message posted on ‎11 Aug 2024 05:02 PM

Internet keeps dropping , when we do get it the speed is slow also the tv keeps cutting out

Hi, the Internet for the last few days keeps cutting out and being very intermittent along with our tv cutting out.
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This message was authored by: cookiemonsteruk

Message posted on ‎11 Aug 2024 05:05 PM - last edited: ‎11 Aug 2024 05:05 PM

Re: Internet keeps dropping , when we do get it the speed is slow also the tv keeps cutting out

Posted by a Superuser, not a Sky employee. Find out more

@Kitching51 

 

Could you post your router statistics as shown below

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

 

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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