Internet keeps dropping router just replaced but issue remains

[TriumphCol]

Router replaced Internet drops and not when WiFi is particularly busy Sky streaming freezes occasionally this happens in the evening when no other usage And tests show 70 mb to the hub But whilst running test Internet reconnected

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you @TriumphCol . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks