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Discussion topic: Internet keeps dropping out every midnight

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This message was authored by SpencerMellar This message was authored by: SpencerMellar

Internet keeps dropping out every midnight

My internet for the last 3 days everyday midnight start being flaky. There is a frequent drop in connection with the openreach box showing all lights except power lights going off from green. This starts happening everh 5-10 minutes until morning.

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Internet keeps dropping out every midnight

Posted by a Superuser, not a Sky employee. Find out more

@SpencerMellar if your connection is working normally during the day the explanation is most likely that either Sky or Openreach are performing maintenance or upgrade work which is affecting your line. This is unavoidable as the work has to be done and they choose the early morning hours to affect the fewest users. 

Once thecwork is complete your service will return to normal until furthercwork is required.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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