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Discussion topic: Internet keeps dropping out NOT my WiFi signal

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This message was authored by: Anna999

Message posted on ‎13 Jul 2024 09:16 AM

Internet keeps dropping out NOT my WiFi signal

My Internet has periodically dropped out over the past two weeks. Last 2 days it's been dropping out about 5 times a day. What do I do ?
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This message was authored by: Chrisee

Message posted on ‎13 Jul 2024 10:02 AM

Re: Internet keeps dropping out NOT my WiFi signal

Posted by a Superuser, not a Sky employee. Find out more

@Anna999 run the connection test in the My Sky app when the hub is connected as thst can book an engineer to check your line if it finds a fault. Otherwise give Sky a call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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