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Discussion topic: Internet keeps dropping connection

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Need+My+Internet
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This message was authored by Need+My+Internet This message was authored by: Need+My+Internet

Internet keeps dropping connection

‎03 Jan 2023 01:36 PM

My hub seems to be losing connection every 10 mins or so. i have done some remediation of my own to have no success. i have then changed the phone on the line and keep recieving dial up tones whilst it disconnects. it seems like a job for an engineer.

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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Internet keeps dropping connection

‎03 Jan 2023 02:09 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Need+My+Internet 

Just to confirm are you saying your phone disconnects calls?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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