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Discussion topic: Internet is down and tv won't work. I ran a test on sky app

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This message was authored by DavidAndrew2 This message was authored by: DavidAndrew2

Internet is down and tv won't work. I ran a test on sky app

Internet and TV are down Restarted my hub etc.. Still no WiFi or TV. I ran a test on my sky app and it says everything looks good sti not working.
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This message was authored by Chrisee This message was authored by: Chrisee

Re: Internet is down and tv won't work. I ran a test on sky app

Posted by a Superuser, not a Sky employee. Find out more

@DavidAndrew2 there appears to be an outage around St Heldns going by other posts so if you are in that area it may affect you..

 

 

It does take time for the status pages to be updated but if you actually click through and run the connection test in the My Sky app rather than relying onnthe intial screen info it will tell you if Sky are aware of the issue if they aren't give them a call the lines srecfully open from 8am.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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