Internet is always down indoors. No ring door bell working and I have to send medical information to

[Mikas+mum]

Internet have been mucking about for few weeks now. Done all the obvious things it just doesn't seem strong enough to hold. 

No connection on laptop, ring products not working and I have to send medical information to a clinic daily which I can't. 

I forever need data sent to me as I run out because I'm running on 4g most of the time.

Can someone be sent out to look into this as a matter of urgency my clinic need to monitor my my diabetes 

[Tom-W19]

Hi @Mikas+mum 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.