Internet has gone off and bill has been paid

[K-W]

My internet has randomly gone off the app says service issue but when I run a test everything comes back good but the internet is not working 

[Maggiemaytaitxx]

Same here it's not working at all 

[Chrisee]

@Maggiemaytaitxx @K-W Loss of connection between midnight and 5am is often down to essential maintenance on the network. If that is the cause your service will be back up in the morning.