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Discussion topic: Internet gone again, only 4hrs after a 66hr blackout!

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Message posted on ‎06 Oct 2025 09:05 PM

Internet gone again, only 4hrs after a 66hr blackout!

Internet was out for 66hrs after Friday's storm, came back on today at 5pm, now gone again at 9pm, but line test says everything is fine? Any ideas please? Thank you in advance
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This message was authored by: caesarome

Message posted on ‎06 Oct 2025 10:04 PM

Re: Internet gone again, only 4hrs after a 66hr blackout!

Posted by a Superuser, not a Sky employee. Find out more

@LouHas 

If it hasn't returned then try a reboot of your hub at the mains and if that doesn't work and the line test is not finding an issue then you will need to call Sky about this.

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