Internet goes out every night just before midnight without fail

[SONYA77]

My internet connection goes down every night without fail just before midnight. Earlier in the day saw BT Openreach working in the area. Now by Red PON light is showing like clockwork. Fed up of this as it's clearly schedule outage that means I have to have alternative back up for working! 

[Star3333]

I has the same issues and I did the checks on my account and everything is okay according to the reports. I only just got activated on 19th Feb 2024.

[Daniel0210]

@SONYA77 @Star3333 
It's possibly maintenance taking place. This occurs overnight where necessary to minimise disruption as most customers are asleep. If it's not back by 6:30 - 7:00 you may need to call Sky when they open to report a fault.