0

Discussion topic: Internet drops out overnight every night and I mean every night

Reply
This message was authored by: Maccataks

Internet drops out overnight every night and I mean every night

Overnight every night my internet drops out. All my devices including security devices/ lights go offline so recording/ automation doesn't happen. Incredibly frustrating. Any ideas why it doing it at a fixed time c2.30 till 5.30 am every night? 

Reply

All Replies

This message was authored by: Daniel0210

Re: Internet drops out overnight every night and I mean every night

Posted by a Superuser, not a Sky employee. Find out more

@Maccataks 

Do you have Sky Q? 

If you do, make sure the standby mode is set to None or even Active. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Avatar for Maccataks
Level 1 icon
Topic Author
This message was authored by: Maccataks

Re: Internet drops out overnight every night and I mean every night

I do, will give that a try. Is that just in settings on the tv? 

This message was authored by: Daniel0210

Re: Internet drops out overnight every night and I mean every night

Posted by a Superuser, not a Sky employee. Find out more

@Maccataks 

See this link

https://www.sky.com/help/articles/using-the-standby-settings 

 

To change your standby settings:

  1. Press Home on your Sky Q remote and select Settings, then Setup.
  2. Select Preferences, followed by Standby mode and select the setting you want. 
 

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Reply