Internet drops out at about 1.30am several times a week.

[HoveJames]

Several times I get the internet completely drop out at about 1-2am. All my smart plugs and security operate off WiFi so it's ridiculous that it keeps going off at night. I log into the Sky app, it tells me I have a problem, then when I test it tells me it's all good when clearly it's not.

Any ideas why it drops out so much at this time of night?

[Daniel0210]

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@HoveJames wrote:
Any ideas why it drops out so much at this time of night?

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@HoveJames 

At the time of night you've posted it could be maintenance taking place. Whenever possible this is carried out overnight to keep disruption to a minimum as most customers are asleep. If it hasn't returned by the time the phone lines open in the morning give Sky a call to report it.