Internet down

[cookiemonsteruk]

@Gwenlli 

I believe you need broadband boost as part of the wifi guarantee

@GD1 as part of wifi guarantee i forgot to mention broadband boost . Can you clarify

[GD1]

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@cookiemonsteruk wrote:

@Gwenlli 

I believe you need broadband boost as part of the wifi guarantee

@GD1 as part of wifi guarantee i forgot to mention broadband boost . Can you clarify

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I think you may be right it does seem to be part of the broadband boost

[Kimntheo]

Manchester Prestwich 

[Salim12]

Hi, my internet has not been working for the full day and we have restarted everything and checked all the cables but it keeps showing a red light for internet on my Wi-Fi box but green light for everything else. Is there anything you can do because this has been going on for the entire day.

[Shahzad123456789]

Internet stopped working last few hours 

[Mel12bowyer]

Omg this is driving me mad trying to run a business with unreliable wifi and telephone. I'm so frustrated what is going on can someone please contact me. 

[Highlinder]

@Mel12bowyerIf you are in the Manchester/ Cheshire area there is an area wide outage.

If you are not in those areas can you run a broadband test.

Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

[Kath74jo]

Can you confirm if this includes north wales area, as im

getting no information anywhere else ? 

[mondeo123]

Still down in wn4 wigan

[paulw49]

Let's see what we know so far.

We have Internet outages affecting a number of Exchanges. 

Engineers are at present working to fix these issues .These things happen so Let's spare a thought for the engineers and all involved in fixing these issues however long it takes.

Thinking ahead,what are we going to do when the power cuts are up on us.Back in the 70"s I was in my teens when the power cuts took place my parents brought out the storm lanterns and the board games 

.

[Gemzee]

M27 area still down

[paulw49]

As of 21.35 pm my Sky Internet is back on,Sky Glass,Sky Mobile  etc all connected,Wi Fi also connected.

I am in the M32 Manchester /Trafford Exchange 

Thanks to all involved 

[mondeo123]

Just come back on wn4 wigan 

[DaniPhil]

I have had no Internet since 1am.

I've been unable to work.

Please can I have an update on whether it will be back on tomorrow?

Preston, Lancashire area.

I am aware there has been an outage in NW area.

Thanks

[Speedrace]

I've not had internet now  for over 24hrs why is this and when is the problem going to get fixed, i live in the BB2 area

Its getting ridiculous now..am sure if i hadn't paid my bill then you would be straight on it